This site will provide important information and act as a simple guide of what to expect. We appreciate that this is a very stressful time and that the information you are given can be overwhelming, or often forgotten at such anxious times. We hope that this site will be helpful to you. All of our staff are at hand to guide you through the experience, offering support and guidance as necessary.
We appreciate that many people play a significant role in our patients' life whether that be a relative, spouse, long term partners or very close friend. This site is aimed for all of these people. The term 'relative' is often used throughout this site to simplify text rather than exclude all of the other important individuals.
You are welcome to telephone to enquire about your relative at any time, day or night. We would much rather you phoned us if you are worrying and cannot sleep than be sat at home waiting for the morning. As you will appreciate, our telephone lines do become very busy at times, so we request that one or two people are nominated to telephone us and then relay the information to other family and friends. This will not only assist us in keeping the lines open but avoid any confusion in information given. Whilst we welcome your calls, please be aware that due to issues of confidentiality,
Contact Us
East side - 023 9228 6852 or 023 9228 6853
West side - 023 9228 6035 or 023 9228 6385
CQC Rating (2018) - Outstanding in all domains
We were rated outstanding in all 6 domains and overall outstanding. The first and only ICU in the country to have achieved this.
Links
Patient Stories
This web site is intended to provide information on the Critical Care Department at Queen Alexandra Hospital and access to the department guideline is available for healthcare professionals. The organisation requires that any changes intended on those guidelines are communicated to the department and excludes any responsibility for the use of those guidelines by any Trust personnel or third parties. All reasonable measures have been taken to ensure the quality and accuracy of the information. However, the department may change, delete, add to or otherwise amend information contained in this website. While the Department has taken care to provide accurate information, this website is a general guide and is not a substitute for clinical advice. This website has been prepared carefully and in good faith, the Department is not liable for any errors, costs or losses arising from use of this website or the information contained herein.